Written on November 7th, 2007 by Chino
Now that’s what I called fast customer service!
After making this post hours ago, it seems that Linden Labs made a fast action and I want to say thanks. Cynara Cortes is now back as well. Thank you to the people there at Linden Labs who took care of our case.
That one is really fast! Kudos to you guys and gals!
Now that everything is back to normal…
It’s time to do research again and earn more free lindens!
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Posted in Free Lindens, Miscellaneous |
I have to say that with response time, LindenLabs can be hit and miss. It is great to hear that Cynara Cortes is back up and rolling along beside you. I hope both of you are weathering the update/rolling restart storm fairly well.
On a research note, and something I commented about earlier, I have a BDG Money Hud (version 1.7). While it can be fritzy, here is what the notecard information says on it:
—
BDG Money Hud was created to allow avatars all over SL to earn money.
BDG Money Hud now pays users to wear it.
Simply click wear on the hud in inventory.
—
The money distributor name is ThaBiGGDoGG Richez, and he appears also to be the one to contact if something is wrong. The landmark given as to wear to get one is Cevedale (18, 109, 33). It pays $1L/20mins, which does not seem like a lot, but little things add up, especially if you get to do things that you enjoy at the same time.
Again, it can be fritzy, not paying sometimes and being screwy in non-script areas. I think it costs $2L to buy, but all the updates are free.
So there is my little blurb. Test and fiddle with it as you see fit.
Hey this is some really cool research ! i would love to wear this as these “Little” things add up when i am doing what i like to
thnx for sharing …
enjoy
bye
-Adi
Glad I could be of help, Adi! Sometimes I am caught between sharing and being a stooge because of the added pressure of users upon systems, thereby depleting money sources more and more. However, as the season roles around in my neck of culture, I know it is better to give than receive.
I just wish Christmas commercialism would stop eating up Thanksgiving.
Its good to know that u have ur partner up and running again (with and beside you ofcoarse)…now u can enjoy both ur lives and well LL will put in fast action coz it doesnt want to make it’s rep bad…after all it has a class and status to maintain
-Adi
I haven’t had the pleasure yet of needed Linden’s support. I’ve heard mixed reviews. I’m sure it varies from time to time and different people perceive customer service differently than others.
Glad you are both back in business in SL Chino.
Ahkums Razor
It really is a mixed bag. I know on one issue my partner filed once about harassment, we got an immediate response; however lately when we sent one in, we still see the individual about. (In fact, I sent a complaint into the area owner, and still nothing has been done. Argh!) I even hear about how hard it can be to get something done when you are a popular sim owner with Linden Labs on the phone.
So yes, be thankful you have not had to play the support game.
It furrows the brow and causes wrinkles.
Congrats, and you’re pretty luck to get a fast response from LL. Usually they are extremely slow at handling cases lol.
I hope I never need to contact LL!
It is like dealing with the government, really- you may never have direct contact with it, despite it always being there, and if you do run into it, the interaction is a mixed bag. Whether or not you run into it also depends on what activities you involve yourself in.
Chino and his company appear to be the kind that want to liberate money in a LL dictatorship.
Excellent to know the response was so quick. Hope I never need the assistance though.
Just post a question in the non-official forums, you will get a much faster reply that way.
“Non-Official forums”? Well, that is interesting; I have not heard of those before, and what is more intriguing is that you would get faster service going through the undesignated route than through the system.
Then again, Torley Linden gets a good deal of graphic feedback from FlickR.
Its nice to hear that the Lindens respond so quickly. As a greeter, I often have to fill out Abuse reports, and wonder if they are ever actually regarded.
I have never recieved a response on one.
Perhaps that is because they have a interest to do so. I think they can’t be bothered with something like griefing but they will act quickly if u defaulted on your monthly fees
Well there are many reasons besides griefing for abuse reports, and much more serious. In a work environment, a trouble ticket is usually answered or notified if concluded.
Maybe they will add a feature that at least responds, not just with a notification that it was sent to them.